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Why Choose HubSpot?

HubSpot is a CRM platform that connects everything scaling companies need to deliver a best-in-class customer experience into one place. Our crafted, not cobbled solution helps teams grow with tools that are powerful alone, but better together.

With HubSpot, customers come first, customization is simple, and teams are unified through a connected CRM.

Create a delightful customer experience with HubSpot.

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HubSpot is the #1 CRM platform for scaling businesses

Access Marketing, Sales, Customer Service, Content Management, and Operations software.

Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub

HubSpot was made to meet your business needs without adding unnecessary complexity. 

  1. Cobbled Tech Solutions Don’t Work for Today’s Customer Journey

    Customer journeys are increasingly complex, and technology can help - or hinder - your ability to deliver a remarkably connected customer experience. When tech systems are cobbled together, they lead to:

    Silos between teams, making it harder to align
    A clunky user experience, making it harder to adopt 
    And an inflexible tech stack, making it harder to adapt

    Customer Journey: One linear path from Anonymous, to Prospect, to Customer to Promoters. A second curved line outlining the steps to get anonymous to become promoters from get website traffic, convert leads, connect quickly, educate prospects, gather customer feedback, deliver exceptional services, engage with promoters, increase up-sells & referrals.

     

HubSpot is Crafted for Customer Experience

HubSpot offers a better solution that’s crafted, not cobbled. We built our entire platform in-house so our customers can benefit from software that’s cohesive, customizable, connected, and easy to adopt. With a single source of truth, your teams can form deeper relationships with customers throughout their journey. And when the customer is at the center of every business decision, company-wide alignment is a whole lot easier.

When a CRM is easy to use companies are 2.1X as likely to see high company growth

Companies who consider their CRM customizable are 131% as likely to see strong customer satisfaction
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Watch this video to see how HubSpot is crafted for customer experience

Deliver a Connected Customer Experience with HubSpot

The HubSpot flywheel. Growth is in the center, surrounded by three phases, driving each other in turn: Attract driving Engage driving Delight driving Attract, etc. An outer ring shows strangers becoming prospects becoming customers and then promoters who attract new strangers.

The days of a prospect passing through the “funnel” and coming out as a customer are over. Now, we know that the buyer’s journey is a complex, winding path, and the goal is to turn prospects into brand advocates. In the flywheel business model, customers are at the center, and happy customers generate business momentum.

Using the inbound methodology, companies can attract, engage, and delight their audiences, and establish a connected community of promoters who fuel the flywheel, and ultimately — business growth.

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HubSpot’s contact record gives companies a unified view of the customer across teams. That means marketing, sales, service, content management, and operations teams all work off the same shared view of the customer.

Speed up team efficiency by combining efforts into one intuitive user experience.
Reduce total cost of ownership by taking a strategic approach to consolidation of customer record.

One contact record gives you the insights you need to better market, sell and serve your customers.

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Expert guidance so you can maximize the benefits of modern CRM through:

24/7 Customer Support- Technical help whenever you need it. Get quick answers via phone or email, and get back to your customers.

Customer Success Team- Dedicated HubSpot experts for your team.

Tailored Onboarding- Move from legacy software with minimal business disruption.

Solutions Partners- Thousands of partners services for any business need.

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  1. The HubSpot CRM platform connects Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hubs all on one platform, with professional services, 24/7 customer support, and over 1,000 integrations.

    Powerful Alone, Better Together

    You need a CRM platform that’s connected to every part of your business. 

    Our approach to product development takes the critical elements of customer experience management — Content, Messaging, Automation, Data, and Reporting — and brings them into a single platform that’s built to grow with your company. 

    Each HubSpot product is powerful on its own, but the real magic happens when you use them together.

    Better Connected, Better Value.

183 percent

Customers with Marketing and CMS Hub see 183% greater growth in inbound leads than customers with only Marketing Hub

74 percent

Customers with Sales and Marketing Hub see 74% increase in deal close rate after 12 months

124 percent

Customers with Sales and Service Hub see a 124% increase in deals close-won after 12 months

51 percent

Customers with Marketing, Sales, Service, and CMS Hub see at least a 51% greater increase in deals closed-won compared to customers with fewer hubs

A connected platform to help you grow better.

Gain access to the foundational tools you need to grow better—whichever plan you choose.

Learn more about the CRM platform.

Unify your marketing, sales, and service databases with tools like contact management, company records, and forms. Share context between teams with tools like contact activity, contact and company insights, and documents. Organize and track customer communications with tools like a reporting dashboard, live chat, deals, a conversations inbox, conversational bots, ticketing, team email, and tasks.

 

Marketing Hub

Marketing automation software with everything you need to attract the attention of your target audience, convert that attention into customers, and analyze and report on your efforts.

Learn more about Marketing Hub.

Attract attention with tools like blogging, SEO, video, ads, and social media. Convert more leads with tools like email marketing, live chat, forms, marketing automation, conversational bots, smart content, CTAs, and A/B testing. Report and customize with tools like campaign reporting, website traffic analytics, and attribution reporting.

 

Sales Hub

A powerful sales CRM that gives you deeper insight into your prospects, automates busywork, and helps you close more deals faster.

Learn more about Sales Hub.

Start conversations with tools like email tracking and notifications, email sequences, Gmail and Outlook integration, calling, and task automation. Deepen relationships with tools like meeting scheduling, tasks and activities, live chat, and 1-to-1 video. Manage your pipeline with tools like pipeline management, rep productivity performance, and deal forecasting.

 

Service Hub

Customer service tools to help you deliver authentic service and grow better by putting the customer first.

Learn more about Service Hub.

Deepen customer relationships with tools like customer portals, calling, knowledge base, live chat, and omnichannel messaging. Drive team efficiency with tools like ticketing, help desk, service analytics, ticket and task automation, mobile inbox, and SLAs. Connect service to the front office with tools like a shared inbox, playbooks, customer feedback surveys, custom surveys, and conversation intelligence.

 

CMS Hub

Grow your business by incorporating your website into your growth machine.

Learn more about CMS Hub.

Create remarkable website experiences with ease with tools like a drag-and-drop website builder, premium cloud hosting, custom portals, dynamic content, asset and video management, custom web apps, local development, forms, chats, bots, and an app and asset marketplace. Optimize and personalize your website with tools like website personalization, SEO recommendations, A/B and adaptive testing, contact attribution, content strategy, and web analytics. Manage a growing team and website at scale with tools like additional root domains, content partitioning, 24/7 security monitoring and threat detection, user and team permissions, multilanguage management, and single sign-on.

 

Operations Hub

Connect your apps, sync, clean, and curate customer data, and automate every process for a friction-free business--and customer experience.

Learn more about Operations Hub.

Sync and clean customer data with tools like data deduplication, real-time two-way data sync, historical sync, field mappings, and over 1,000 integrations. Automate every process with tools like custom-coded workflow actions, webhooks, and data quality automation.

 

  1. Trello, Soundcloud, Golden Gym, Kahoot!, VMWare, Reddit, FastSigns, Doordash, Crunch Fitness, Howard University, +Babbel, Casio, University of San Diego, LegalZoom, LG, Momentive, School of Rock, Coach Hub, Care.com, G2, Stenley Block & Decker

    150,000+

    customers in over 120 countries are growing their businesses with HubSpot

Start Growing with HubSpot Today

Find out how HubSpot can help you achieve your company goals and create a delightful customer experience.

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  1. The stats included on this page are based on aggregated data from many thousands of HubSpot customers globally. They are provided for information purposes only. Please keep in mind that results for individual businesses, including your own as well as HubSpot’s, may differ based on their own markets, customer base, industry, geography, stage, and/or other factors.