Customer Service Metrics Calculator

Easily determine your business's key metrics and KPIs for customer support, service, and success with this free calculator template.

Customer Profile Templates

Use these free templates to build out your customer profiles for your marketing, sales, and customer service teams.

45 Customer Service Scripting Templates

Map out your customer support response language and strategy with these free templates.

25 Testimonial Page Examples

Learn from the best. Get inspired by these 25 testimonial page examples from companies like Asana, PandaDoc, and Gong.

Customer Churn Analysis Template

Build a start-to-finish churn strategy to identify improvement opportunities and strengthen customer retention.

The State of Customer Service

Discover customer service industry trends on everything from technology usage to evolving customer expectations in 2020.

50 Customer Service Email Templates

Templates to communicate with your customers with sincere, on-brand messaging.

Self-Service Customer Support Templates

5 free templates to help your customers help themselves. - 1 Knowledge Base Article Template - 2 Free Training Video Script Templates - 2 ...

Social Media Customer Service Template

A template for organizing and documenting your social monitoring strategy and social media customer service goals.

61 Templates to Help You Put the Customer First

Resources to help you engage and delight your customers

Free Review Response Templates

20 Prompts to Respond to Your Customer Reviews

How Best In Class Companies Build Customer Loyalty

Calendly and HubSpot came together to give you an actionable guide on building customer loyalty and retention.