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Free Chatbot Builder Software

Qualify leads, book meetings, provide customer support, and scale your one-to-one conversations — all with chatbots.

Get started with HubSpot's free chatbot builder.
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Build chatbots at scale to automate the conversations on your website.

Easily launch free chatbots on your website — no coding required.

Get started free

Start using the chatbot builder for free. No integrations necessary.

Finally, a chatbot builder that lets you have unlimited, personalized conversations ... at scale.

  1. Build chatbots with ease.

    Build chatbots for seamless conversations on your website.

    Today, your visitors, prospects, and customers expect to connect with you in real time via live chat on your website. But for most companies, supporting one-to-one conversations on a larger scale can be a challenge.

    With HubSpot’s free chatbot builder software, you can lighten the load for your team. Easily create messenger bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more — so your team has more time to focus on the conversations that matter most.

    Configure your bot to hand the conversation off to a live agent once qualified, create support tickets, add users to lists and workflows, and more.

  2. Build custom chatbots.

    Create and customize chatbots yourself — no coding skills required.

    No experience creating chatbots? No problem. HubSpot’s canned templates and intuitive chatbot builder make it easy to get started.

    Choose a template based on your bot’s goal, and hit the ground running with our chatbot service. Then use the visual editor to customize the conversation and match your brand’s voice and tone. Tweak the copy and add questions and multiple choice responses to make each bot your own.

    Or start from scratch with HubSpot’s easy-to-use, free chatbot platform to build your bot from the ground up. 

  3. Provide personalized chat conversations.

    Give your chatbots a human touch.

    With HubSpot, your bot interactions don’t have to feel, well, robotic.

    Because the free chatbot software is seamlessly integrated with HubSpot’s contacts database, your bots can deliver friendlier, more personalized messages based on information you already know about a contact.

    Any information collected by your chatbots will automatically get synced to and stored on a contact’s timeline, giving your whole team complete context and a crystal clear view of every engagement.

The Free CRM That Goes Far Beyond Contact Management

Contact & Lead Management

Add company and contact records, log sales activities automatically, and easily keep records up to date. See every interaction you've had with contacts, and use this data to build campaigns that close more deals.

Pipeline Management

Add deals to your CRM with a single click, assign tasks to push deals forward, and track progress in your dashboards.

Contact & Company Insights

Get insights your sales team will actually use by automatically pulling company details from our database of over 20 million businesses.

Email Tracking

Know the second a lead opens an email, clicks a link, or downloads an attachment — then send a perfectly timed follow-up.

Email Templates & Documents

Turn your most effective and repetitive sales emails into templates, and build a library of documents that you can access inside your inbox and share with your entire team.

Gmail & Outlook Integration

Out-of-the-box integration with Gmail, G Suite, and Outlook or Office 365 for Windows. Access email templates, contact and company info, and more right inside your inbox.

Facebook & Instagram Lead Ads

Create lead ads for Facebook or Instagram that automatically capture contact information and sync with your HubSpot account.

Forms

Build mobile-optimized forms, pop-ups, banners, and slide-ins to convert visitors into leads, and add them to any web page.

Contact Activity

See detailed interactions between a contact and your website in a single place, including page views, form submissions, sales activity, and more.

Conversations Inbox

A universal inbox that gives your sales, marketing, and customer service teams one place to view, manage, and reply to all conversations from live chat, bots, or team email aliases.

Meeting Scheduling

Create a scheduling link that you can share with prospects, giving them the power to book time on your sales team’s calendar.

Live Chat & Bots

Connect with website visitors in real time to convert new leads, close more deals, and provide better support to your customers. Use bots to automate and scale your live chat conversations.

Frequently Asked Questions

  • A chatbot is an artificial intelligence tool that helps prospects or customers find answers to simple questions like store hours or pricing. Historically, chatbots required code to build or customize. A chatbot builder takes out most of the technical knowledge necessary to create a chatbot and empowers everyone to make them. Not only can you build chatbots to live directly on your site, but most chatbot builders also allow you to build chatbots that work on platforms like Facebook Messenger or other social media.

    HubSpot chatbot builder lets you take advantage of all of those features and more. Because it’s powered by HubSpot’s CRM tools, the chatbot builder helps you personalize messages using content directly from your library. Qualify your leads before responding to them, and always send the exact right response using natural-sounding sequences.

  • Popular HubSpot chatbot builder features include:

    • Book meetings and qualify leads automatically directly from within your chatbot window
    • Design chatbot windows that match the theme of your website or product
    • Create natural-seeming chatbot sequences without any coding knowledge required
    • Automatically trigger an email sequence after a conversation with your chatbot has closed
    • Personalize messages using information pulled directly from your CRM

  • HubSpot’s chatbot builder is part of Sales Hub, and you can get started with it for free. If you’re looking for more advanced features to help automate and scale your sales operations, HubSpot also offers premium features with its Starter, Professional, and Enterprise editions of Sales Hub.

  • Getting started with the chatbot builder is quick. You can have your team set up with access within minutes. After that, creating the chatbot sequences and designing the theme of your chatbot box is easy with our straightforward editors. No engineering or design time required.

  • When customers and prospects use your live chat widget to learn more about your product or submit a customer service request, they expect human connection on demand. HubSpot’s chatbot builder is designed to help you provide the experience they expect without having to multiply your headcount. Start by setting up automated, on-brand welcome messages. Then use if/then branches to triage sales questions or service requests to the right team. Lastly, enjoy a two-way connection between your chat widget and your CRM, which allows you to automatically customize chatflows to fit your contact’s information, while enriching your CRM data with every conversation.

Build Your First Chatbot Today

Qualify leads, book meetings, support customers, and more — all with chatbots.

Get started free
Start using website chatbots for free. No integrations required.